DoubleTree by Hilton Hotel London Ontario

Canada life place was a short 10 minute walk from hotel. Rooms were decent size and clean

Walked right in. Checked in on Hilton app, went right to my room and unlocked it with my phone. Room was clean. Walls are paper thin. Its showing some wear and tear. Valet parking only option for $40 they tell. But they literally pull it across the street to the public lot where you can park yourself for $10. Got an amazing rate government rate on the room so know complaints with price. Got the fresh/warm Doubletree cookies too

If you’re looking to stay right in the middle of everything, the DoubleTree Hilton in downtown London definitely delivers on location. You can practically tumble out the front doors and into the city—coffee shops, events, nightlife, you name it. Now… about the parking. Hope you’re ready to make friends with the valet, because that’s your only option. And at $45, your car is basically staying at its own boutique hotel. There’s no self-parking lot, so surrender the keys and embrace the experience. The rooms? Let’s call them “charmingly classic.” They’re definitely a bit dated, but surprisingly well-kept—kind of like your favorite vintage jacket. The customer service was solid across the board. The only quirky hiccup: I checked in through the Hilton app, but the front desk looked at me like I had just announced I landed from Mars. No record of the check-in. Fun for everyone. A little duplicative, a little confusing, but ultimately sorted out. Overall: great location, good staff, slightly time-traveling rooms, and parking that costs more than my weekly coffee budget.

Hotel service was good no issues. Room was nice and clean. But this place needs a major renovation very outdated!!!! Expensive for what it is

Great hotel. The fitness room was up to date. The pool area was gorgeous. The staff was helpful. The beds were comfortable. The room was very clean. We were there with a large group so our rate was excellent. The parking is unusual. There is a small hotel lot across the street. It was full the nights we were there. There is a paid lot next to it. If you park there you need to tell the hotel to not charge you for parking,or they will. I believe the other lot was less expensive. We didn't have any trouble but we heard to not leave valuables in the car that the last year or group was there, equipment was stolen in the night from a car in the lot.

Stayed over for a work Christmas party in the adjoining RBC place. Great service and convenient valet parking. Too bad they got rid of the parking garage next door! The only complaint would be the in room coffee machine. Nowadays you should atleast provide a keurig with pods ;)

First things first, service. What an absolute AMAZING staff at this location. From beginning to end of our very short stay the staff were absolutely great. The concierge helped us with the best attitude and willingness to accommodate our youngest son in a very small but meaningful way. The hotel offers fresh cookies at check in. Unfortunately they had nuts and our youngest son couldn't have one. The concierge went out of his way to make sure my son felt just as welcome as we did and offered him an alternative to the cookie. We also went and at ate the hotel restaurant, and the staff there were also absolutely amazing. Our whole trip was worth the money. I will say it's pricey but worth every penny. Would absolutely stay again. Thank you for such a great experience and for making my son's feel very welcome.

We had a great stay overall. Our room was clean and comfortable, and we loved the classic DoubleTree cookies. We stayed in a king room with a kitchenette, which was very nice. The front desk staff were exceptionally friendly and accommodating, they allowed us to check in early, which we really appreciated. The only downside was the valet parking. While we expected the cost ($40 plus tax), we were disappointed with the service. Our vehicle was returned to us with the parking brake still on, which was quite concerning, especially since the attendant had just driven it over to us with it on. Given the price, we would have preferred the option to park the car ourselves.